Rule ID
SV-221078r999687_rule
Version
V3R4
CCIs
CCI-002403
Call home services will routinely send data such as configuration and diagnostic information to the vendor for routine or emergency analysis and troubleshooting. There is a risk that transmission of sensitive data sent to unauthorized persons could result in data loss or downtime due to an attack.
Review the switch configuration to determine if the call home service is enabled as shown in the example below: callhome contract-id CompanyXYZ customer-id CompanyXYZ email-contact netadmin@CompanyXYZ.com phone-contact +1-800-555-4567 enable If the call home feature is configured to call home to the vendor, this is a finding.
Disable the call home feature as shown below: SW1(config)# callhome SW1(config-callhome)# no enable SW1(config-callhome)# end